Warning signs
- Openings that expose the home to weather or entry
- Loose building materials overhead
- Unstable walls, stairs, or guards
- Damage spreading into adjacent rooms
- An area that cannot be safely used
Back to Emergency Services
24/7 Emergency Guide
Critical Repairs
Some damage cannot wait for a standard renovation appointment. Our first priority is to secure the area, prevent conditions from worsening, and establish a safe plan for permanent repair.
What to do immediately
- 1Block access to the affected area.
- 2Do not remove unstable materials yourself.
- 3Keep children and pets away.
- 4Call emergency services first when there is an immediate threat to life or public safety.
Understand the situation
Common causes and what we assess
The visible damage is often only part of the problem. A proper response looks at where the issue began, what materials may be affected, and what must happen before repairs can safely start.
Common causes
- Impact damage or sudden material failure
- Water, fire, or storm damage that leaves an area unsafe
- Broken openings that expose the property
- Failed stairs, guards, ceilings, or interior assemblies
What we assess
- Confirm which areas can be entered safely
- Identify loose materials and conditions that may worsen
- Determine whether temporary support or enclosure is appropriate
- Define the specialists and permits required for permanent work
How we handle the damage
We first address the immediate condition, then develop a practical repair plan based on what is affected and which specialists are required.
Emergency response
- Urgency and access assessment
- Temporary board-up or protective enclosure
- Temporary support where suitable
- Controlled removal of immediate hazards
- Planning for permanent repair
Repair and restoration
- Framing and substrate repair
- Drywall and ceiling rebuilding
- Door, window, and trim replacement
- Surface preparation and painting
- Final safety and completion walkthrough
Important safety notice
Temporary stabilization is not a substitute for engineering, electrical, gas, or municipal emergency services when those specialists are required.
What not to do
- !Do not remove materials that may be supporting other components
- !Do not rely on makeshift supports
- !Do not enter a visibly unstable area to retrieve belongings
- !Do not begin reconstruction before the original hazard is addressed
What happens after stabilization
Emergency work focuses on securing the area and preventing additional damage. A separate permanent repair scope is prepared once the site is stable and all required specialist direction is available.
We provide a clear repair scope for the work within our role and coordinate licensed plumbing, electrical, structural, or environmental specialists when the condition requires them.
Not sure how serious the damage is?
Call and describe what you can safely see. We’ll help determine the appropriate next step and whether another emergency service must attend first.
Emergency? Call Now!